With adequate notice we are able to offer the slot to other patients who are need of care. For this reason we have a Failure to Attend and Short Notice Cancellation Policy in place.
If a patient fails to attend 2 appointments or cancels at short notice 4 times within a 2 year period of time, in line with NHS regulations, we reserve the right to deny any further NHS treatment. In the interest of fairness, this policy is extended across our entire patient base so no one person is discriminated against another.
We require a minimum of one clear working days notice should you need to cancel or reschedule an appointment. If the cancellation is made less than 3 hours before the appointment time, this will be marked as a failed to attend.
For private appointments, cancellations under the 2 working days notice period will result in a loss of deposit.
“I have been coming to the practice for a couple of years now. I have to say I have always been greeted and treated with… ”
“I went through a lovely experience with March Dental with Dr Kishan Patel and Natalie who was so lovely, I went through Invisalign and whitening… ”
“I was very nervous seeing the hygienist today due a previous bad experience elsewhere. However Morwenna was really gentle and put me completely at ease… ”
“Dr Kacper Gross and Katie were amazing with my fillings. I am highly terrified of injections, but Kacper was so gentle and compassionate and really… ”
“I've attended recently for several appointments with Eman. She was lovely and I was very pleased with how realistic the fillings were as my teeth… ”
“DO IT! YOU WONT REGRET! I recently had composite smile makeover with Dr kish Patel. I had my top 6 teeth redone, as I had… ”
“I have been coming to the practice for a couple of years now. I have to say I have always been greeted and treated with… ”
“I went through a lovely experience with March Dental with Dr Kishan Patel and Natalie who was so lovely, I went through Invisalign and whitening… ”
“I was very nervous seeing the hygienist today due a previous bad experience elsewhere. However Morwenna was really gentle and put me completely at ease… ”
“Dr Kacper Gross and Katie were amazing with my fillings. I am highly terrified of injections, but Kacper was so gentle and compassionate and really… ”
“I've attended recently for several appointments with Eman. She was lovely and I was very pleased with how realistic the fillings were as my teeth… ”
“DO IT! YOU WONT REGRET! I recently had composite smile makeover with Dr kish Patel. I had my top 6 teeth redone, as I had… ”
to speak with a member of our team to arrange or cancel an appointment or to make an enquiry as a new or existing patient, please get in touch.
