With adequate notice we are able to offer the slot to other patients who are need of care. For this reason we have a Failure to Attend and Short Notice Cancellation Policy in place.
If a patient fails to attend 2 appointments or cancels at short notice 4 times within a 2 year period of time, in line with NHS regulations, we reserve the right to deny any further NHS treatment. In the interest of fairness, this policy is extended across our entire patient base so no one person is discriminated against another.
We require a minimum of 2 working days notice should you need to cancel or reschedule an appointment. If the cancellation is made less than 3 hours before the appointment time, this will be marked as a failed to attend.
For private appointments, cancellations under the 2 working days notice period will result in a loss of deposit.
“well what can i say, march dental is excellent. Hayley and Jodie were brilliant today. always very pleasant and reassuring and provide a good level… ”
“dentist aedan & dental nurse natalie were amazing with us all especially with my 5 year old. as they explained every step and were extremely… ”
“being a very nervous patient i was told by my partner that aedan nnochiri at this practice was the best dentist she had seen ever.… ”
“priti and emily were amazing. i had to have a tooth extraction and i was extremely anxious and nervous to the point i had been… ”
“can't rate this place enough went here today for a tooth extraction emergency appointment. reception was lovley and the girls who did the extraction were… ”
“following an emergency appointment on friday 04/05/21. i was seen by dan and megan, i was nervous, but felt reassured by their calming and professional… ”
“well what can i say, march dental is excellent. Hayley and Jodie were brilliant today. always very pleasant and reassuring and provide a good level… ”
“dentist aedan & dental nurse natalie were amazing with us all especially with my 5 year old. as they explained every step and were extremely… ”
“being a very nervous patient i was told by my partner that aedan nnochiri at this practice was the best dentist she had seen ever.… ”
“priti and emily were amazing. i had to have a tooth extraction and i was extremely anxious and nervous to the point i had been… ”
“can't rate this place enough went here today for a tooth extraction emergency appointment. reception was lovley and the girls who did the extraction were… ”
“following an emergency appointment on friday 04/05/21. i was seen by dan and megan, i was nervous, but felt reassured by their calming and professional… ”
to speak with a member of our team to arrange or cancel an appointment or to make an enquiry as a new or existing patient, please get in touch.
